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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Kenny34
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Error message says configurationproblem 0x8007007e

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HP Envy 7100

My printer is HPEnvy 7100 all in one  Ihave windows 10on my computer and whentrying to print I get error message "configuration problem 0x8007007e.  Ican print OK from my iPhone

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ShlomiL
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Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.


Shlomi



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Kenny34
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Thanks for responding Shlomil   Unfortunately it did not solve my problem. I finally got help from a Techie and I’m not sure how he managed it. It took him less than 10 minutes 🤔

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