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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error message suggesting malware

Create an account on the HP Community to personalize your profile and ask a question
10-24-2020 03:01 PM
Error message as follows: HPLASERJETZJS.Bundle....will damage your computer
I have no idea what that means although the fine print suggested malware
10-24-2020 04:21 PM
The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...
If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try uninstalling your printer and reinstalling.
Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!
If this solved your issue, please thumbs up and mark as solved!
10-26-2020 07:16 PM
The initial download link didn't help me either, but after uninstalling the printer AND then removing the /Library/Printers/hp folder and reinstalling the printer I was able to print my document without error!