Error printing even connected

[Athena_Yu]

Hello!

I purchased the Hp2630 printer a few months ago and since I live in university and is unable to connect the printer to eduroam, I have been using the "Wifi-direct" method to print things from my computer. Everything works fine until a few days ago, there was a windows update and after restarting the laptop, I am unable to print anything. I tried removing device from the setting and setting up the "Wifi-direct" again, but even though the printer is connected to my laptop, and it shows that the printer is "ready" on the print tab in Word, it still won't print anything out and when I look at the printing queue, it says error in printing, but it didn't say what is the error. I checked the printer thoroughly and there wasn't any paper stuck and there is clearly still ink in the cartilage.  

I then borrowed my flatmate's cable to print my notes, but even though I already selected manual 2 sided printing, the document still comes out as single-sided, and this is really frustrating because before all these happen, manual double-side printing was very convenient, all i need to do is put the paper back into the tray and press continue.

Why is it keep showing error when i try to print even though the printer is connected? And why can't i print double-sided using a cable?

[The_Fossette]

@Athena_Yu,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are facing issues printing using the Wi-Fi direct and double-sided printing.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article for printing using the Wi-Fi direct feature.

https://support.hp.com/in-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/model/167793...

For the duplexing issue, follow the steps in the below article.

https://support.hp.com/in-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/model/167793...

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!