Errorcode B86068C2

[r9ntal]

While trying to print something I got the Errorcode B86068C2 and all the printing and system lights are flashing. Please help. 

[Raj_05]

Hi @r9ntal,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code B86068C2 on your HP OfficeJet Pro 8022e indicates a hardware issue with the printer. Here’s what you can do to troubleshoot and potentially resolve the issue.

• Restart the Printer: Turn off the printer, wait for about 30 seconds, and then turn it back on. Sometimes, this simple reset can clear temporary errors.
• Check for Paper Jams: Open the printer's access doors and check for any paper jams or obstructions. Clearing any jams might resolve the error.
• Update Printer Firmware: Ensure your printer has the latest firmware installed. You can usually update this through the printer’s control panel or HP Smart app.
• Check Ink Cartridges: Make sure all ink cartridges are properly seated and have sufficient ink levels. Sometimes, improperly seated cartridges can cause errors.
• Inspect for Hardware Issues: If the error persists after these steps, it may indicate a more serious hardware problem.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support