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‎03-20-2025 10:31 AM

HP Recommended
Product: HP DesignJet T650

I am encountering two error codes on my HP DesignJet T650 plotter: 0942-0188 and 0087-0001. These errors started appearing after I replaced two of the ink cartridges with third-party ink cartridges.

The 0942-0188 error seems to be related to a possible issue with the communication between the printhead or the ink supply system, while the 0087-0001 error seems to indicate a problem with internal hardware components, such as the sensors or the motor that controls the paper movement.

Since the issue began after replacing the original ink cartridges with alternative inks, I would like to inquire if these errors are related to using third-party inks or if they could be linked to a hardware issue. Could you provide guidance on how to resolve these errors, or would you recommend restoring the printer with original HP ink cartridges?

I would appreciate your assistance in troubleshooting and resolving these issues as soon as possible.

Thank you for your support.

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