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- Printing Errors or Lights & Stuck Print Jobs
- Re: Exchange HP 122 ink cartridge for HP 61 ink cartridge

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11-06-2018 08:37 AM
Hi, I bought my HP Envy 5532 printer in US and it uses HP 61 Ink Cartridge. I moved to Panamá and it is very dificul to find this cartridge here and if you find it is very very expensive. I know that in Central America this printer can use HP 122 Cartridge but I think that I have to program my printer in order to change the Ink number. Does anyone knows how to do that? Regards.
Hola, compré mi impresora HP Envy 5532 en EE. UU. Y utiliza el cartucho de tinta HP 61. Me mudé a Panamá y es muy difícil encontrar este cartucho aquí y si lo encuentras es muy, muy caro. Sé que en Centroamérica esta impresora puede usar el cartucho HP 122, pero creo que tengo que programar mi impresora para cambiar el número de tinta. ¿Alguien sabe cómo hacer eso? Saludos.
11-06-2018 12:43 PM
@Ericdecan wrote:... Does anyone knows how to do that?
This is a trade secret process therefore you need contact HP in your country to have your printer reset, Please use the following instructions and call HP in your country for help.
http://support.hp.com/us-en/document/c02558798
Regards.
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