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‎03-28-2023 06:48 AM

HP Recommended

 

Hello all,

 

I have just unboxed and set up my new HP Deskjet 2710e printer. It prints fine, there are no issues with wireless or USB connectivity between the printer and my other devices, there is no paper jamming, the WiFI signal strength of the printer is good, etc. The only problem is that there is an exclamation mark on the LED screen (see image attached - the exclamation point is next to the '0').

 

I looked through the forums and the instruction manual, and while the manual said to check the app, other people on the forums did so - and so did I - and we could not find the reason for why there is this constant exclamation mark.

 

It has been on the printer LED screen since I unboxed it. What does this exclamation point mean? How can I get rid of it? I have tried restarting my printer as another forum suggested, by plugging and unplugging the printer from the wall socket. But this does not resolve the issue, and it seems a lot of other people in the community are having the same problem.

 

Any fixes? I do not want this to become a more serious problem in the future. Thank you.

16EFC862-7B1B-47A7-AE69-8E0E27EC6F10.jpeg

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