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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Factory Reset Memory of HP Photosmart C4180

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04-17-2022 10:36 PM
Hi, I am trying to reset all memory/contents of my HP Photosmart C4180 before donating it. How can I do this?
I found this topic with a similar request https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-C4180-OUT-MFG-MODE-AND-F...,but the support agent did not publicly post the steps to reset the printer.
04-21-2022 03:12 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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I am an HP Employee