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‎05-01-2019 07:54 PM - last edited on ‎05-01-2019 08:00 PM by Retired

HP Recommended

I have the same issue.  I have already reset the printer to factory settings, but I don't know what the default username and password is..  Can you help?

 

11 people had the same question
3 REPLIES 3

‎05-02-2019 06:04 PM

HP Recommended

@dadudadn

 

Welcome to HP support community.

 

Are you looking for EWS password or printer administration password?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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‎05-03-2019 05:54 PM

HP Recommended

EWS i think.  When I go to the web page of my printer, most of the functions, like scan to computer for example, are locked down.  The sign in at the top right of the web page pops up a username and password 

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‎05-06-2019 07:08 PM

HP Recommended

@dadudadn

 

Restore the network settings to reset the EWS page.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Network Setup.

3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored.

4. Touch Yes.

5. Print the network configuration page and verify that the network settings have been reset.

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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