Factory reset HP LaserJet Pro MFP M28w

[fredkapala]

Hi,

My HP laserjet Pro MFP m28w on/off button and "HP" word on screen are flashing every second.

I tried to wifi reset by holding wifi button 20 second but nothing happens.

Would like to have the factory reset process please.

I'm on Mac OS 13.4 Ventura.

[Nal_NR]

Hi @fredkapala,

Welcome to the HP Support Community. 

I'd like to help!

To reset the printer, follow the steps below-

Press the wireless button over the 20s, until the wireless LED button, attention LED and the power button LED start blinking, then release the wireless button. Before restoring the network setting, click 'X' button or any other button to wake up the printer first.

If the issue persists, we may have to perform a complete reset on the p[rinter.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or click on this link.

Hope this helps!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!