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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Fault code B8E83AFA

Create an account on the HP Community to personalize your profile and ask a question
07-08-2025 10:05 AM
Hi @Jenko4,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding the error code "B8E83AFA" on your HP OfficeJet 7720 printer!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
Restart the Printer:
- Turn off the printer.
- Unplug it from the power source for about 60 seconds.
- Plug it back in and turn it on.
Check for Paper Jams:
- Open the printer and ensure there are no paper jams or obstructions in the paper path.
Update Firmware:
- Ensure your printer firmware is up-to-date by visiting the HP website for possible firmware updates.
Check Ink Cartridges:
- Ensure that ink cartridges are properly installed and have sufficient ink levels.
- Try removing and reinserting the cartridges.
Reset Printer Settings:
- On the printer’s control panel, try to reset settings to default if such an option is available.
Restore Factory Defaults:
- Refer to your printer's user manual for instructions on how to restore factory defaults. This can sometimes clear persistent errors.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee