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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-14-2019 06:49 PM - last edited on ‎07-14-2019 07:11 PM by Retired

HP Recommended
Operating System: Unknown

HP OfficeJet Pro 8620

I need the fix for being locked out by the administrator (The feature has been locked by your administrator or the person who set up the printer).

 

I am the administrator and have no idea how this was locked.  I can't even find a place to go in and put in a password.  Resetting to factory settings from the printer is not an option (greyed out).  

2 people had the same question
1 REPLY 1

‎07-16-2019 06:18 PM

HP Recommended

@9032,

 

Welcome to HP Support Community,

 

We are going to provide you some additional steps via PM that are specific related to your product model.

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

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