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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Filter Failed notice on Chromebook

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06-21-2023 10:26 PM
I keep getting an error message of Filter Failed. I had printed out one document and was going to print out another one and the error message came up. My printer is an HP LaserJet Pro M15w Printer and I use a USB Connect.
06-21-2023 11:49 PM
If you're receiving a "Filter Failed" notice on your Chromebook, it typically indicates an issue with the printing subsystem. Here are a few steps you can try to resolve the problem:
Restart your Chromebook: Sometimes, a simple restart can fix temporary glitches. Go to the "Shut down" option in the menu and restart your Chromebook.
Clear print spooler: Clearing the print spooler can help resolve any pending print jobs or corrupted print data. Follow these steps:
a. Open a new tab in your Chrome browser and enter the following address: chrome://settings/cleanup.
b. Click on "Find" next to "Print spooler" and select "Run."
Check printer connection: Ensure that your printer is properly connected to your Chromebook. Check the USB or network connection, and if necessary, try reconnecting the printer.