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‎04-29-2022 11:29 AM

HP Recommended
Operating System: macOS 11.0 Big Sur

I have an HP LaserJet M712 connected to my Mac OS 11.6.5 via Ethernet network. I am receiving a "Filter failed" message when I attempt to print. I searched the forum and found advice about deleting and re-adding the printer in the print preferences and selecting AirPrint as the option. However, when I select the printer, there is no AirPrint option to select. I see the following:

  • HP LaserJet 700 M712 (it's the one that gets automatically selected)
  • Auto Select
  • Generic PostScript Printer
  • Generic PCL Printer
  • Select Software...
  • Other...

Neither of the last two options show AirPrint. 

How do I get the Filter failed message to stop?

Category:
1 REPLY 1

‎04-30-2022 11:38 AM

HP Recommended

This is the advice I refer to in the message above about deleting and re-adding the printer with the AirPrint option.

https://h30434.www3.hp.com/t5/LaserJet-Printing/Filter-failed/m-p/7033619#M365241

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