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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-01-2019 01:57 AM

HP Recommended

What's more annoying than having the non-hp cartridges blocked is that you can't print anything, even when there is a genuine HP cartridge installed. I need to print something in black and I can't do that because it doesn't print when there are empty HP cartridges installed and it won't recognise non-HP cartridges. This is a complete joke. 

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‎09-16-2019 02:09 AM

HP Recommended

In HP Printer update found my hp8725

the host name is HPB76BFA, version WMP1CN1919BR, status not applicable

I thing that I need other file.

 

Do you have it?

Thanks

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‎09-18-2019 03:57 PM

HP Recommended

@costin66

 

There is no option to Downgrade the Firmware of the printer.

 

Refer to this document: https://support.hp.com/in-en/product/hp-officejet-pro-8720-all-in-one-printer-series/7902032/model/7... for Updating or Upgrading Printer Firmware.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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