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‎02-23-2024 02:51 PM - last edited on ‎02-26-2024 10:19 AM by Retired

HP Recommended
Product: HP Officejet Pro 8625 e-All-in-One Printer

Does my 8625 receive automatic updates if registered.....I saw a firmware update form last October regarding security on cartridges and my printer stopped working with non-HP cartridges where I had no issue previously....cartridge damaged messages....I cleaned the printer head thinking the was the issue......will installing HP cartridges resolve without firmware update? 

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1 REPLY 1

‎02-24-2024 12:47 PM

HP Recommended

"will installing HP cartridges resolve without firmware update  "

 

It should resolve the issue.

 

You are better off waiting at least two weeks after an update for your printer appears before installing. 

Many wise people do that because they don't want to be the canary in the cave test.


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