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‎01-31-2025 08:42 AM - edited ‎02-01-2025 12:46 PM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer

I think I have solved the problem of the flashing EE error and flashing lights on the control panel, for me anyways. The problem hasn't happened in about 10 days, where as it was happening about every 2 or 3 days.

 

I uninstalled the HP Smart app and deleted all HP folders on my laptop, rebooted and  ran the Bluetooth and Devices in Settings and clicked the Add Device, it found my printer instantly and installed it... no HP Smart app was added and everything works... print, copy and scan. Also, just in case it doesn't remove all printers as shown in Control Panel Devices and Printers... simply delete them before running Add Device.

 

As for the Instant Ink pages used... go to, it's a portal for HP Smart https://portal.hpsmart.com/ca/en/?t1=bd56fe61-0d5e-42ec-a254-a840fe8e0412

 

Bookmark that page.

 

There must be some sort of bug in the HP Smart app

 

2 REPLIES 2

‎01-31-2025 12:59 PM

HP Recommended

I am glad you got the printer working.

There was a recent problem with hp smart that was supposedly fixed.
uninstall hp smart then re-install it.
To install the latest versions, run WSRESET from the windows search bar and then select HP Smart from the Microsoft store app.  HP Smart is useful to get better error messages and for scanning if HP Scan is not available.
WSRESET is explained here

 

There is a fast way to uninstall old HP or any OEM printer drivers from windows.

Run the following app from the command line

printui /s




LOCALIMAGEFILE-LJ-0.png

Remove all references to the HP printer.

Install the new driver and then search for the printer

BeemerBiker_1-1715812979665.png
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‎01-31-2025 02:50 PM - edited ‎01-31-2025 03:08 PM

HP Recommended
@BeemerBiker wrote:

I am glad you got the printer working.

There was a recent problem with hp smart that was supposedly fixed.
uninstall hp smart then re-install it.

 

So there was sort of a bug... I'll just keep it the way I have it now, can't mess up what's working 😀

 

There seems to be a lot of people with the same problem, hope this helps them as well.

 

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