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HP DeskJet 4155e All-in-One Printer
Microsoft Windows 11

My HP DeskJet 4100e All-in-one series printer is flashing on the printer screen and no specific error number is showing. It shows E but has no additional number. I cannot find and error chart to guide me further.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@BudsterPal, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Restart the Printer

  1. Turn off the printer.
  2. Unplug the power cord from the back of the printer.
  3. Press and hold the power button for 30 seconds.
  4. Wait for 60 seconds and connect the power cord back in.
  5. Turn on the printer.

Run HP Print and Scan Doctor (Windows only):

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

  • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Also, refer to this guide: HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@BudsterPal, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Restart the Printer

  1. Turn off the printer.
  2. Unplug the power cord from the back of the printer.
  3. Press and hold the power button for 30 seconds.
  4. Wait for 60 seconds and connect the power cord back in.
  5. Turn on the printer.

Run HP Print and Scan Doctor (Windows only):

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

  • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Also, refer to this guide: HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

HP Recommended

Thank you for your prompt reply!!  This information was very helpful,  Your instructions were very clear, easy to follow and very much appreciated. Thanks again.

HP Recommended

Hey @BudsterPal,

 

Thank you for your kind words! I'm so glad to hear that the information and instructions were helpful.

 

If you need any further assistance, please don't hesitate to reach out.

 

Regards,

Garp_Senchau
I am an HP Employee

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