Flashing blue screen and Error message B305DFF9

[SAS6]

My HP printer keeps flashing a blue light with error code B305DFF9.  The only thing I can do is unplug it, it will then work/print normally, but then starts flashing the blue light with error again.  I am at the latest driver firmware per HP website: (MANHHIPP1N002.2135A.00).  What other suggestions do you have to fix it?  Thanks!

[Jay_G24]

Hi @SAS6,

I'd like to help!

I understand you are receiving a "B305" error on the printer screen.

We can perform a factory defaults on the printer to resolve the issue

 To restore the printer to the original factory defaults

1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Printer Maintenance .

3. Touch Restore.

4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[SAS6]

Thanks for this response.  I'll keep these instructions for future use.

Since I posted my problem, the printer is now not flashing the blue light.  thx

[Jay_G24 · Accepted solution]

Sounds great.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!