-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Flashing envelope sign

Create an account on the HP Community to personalize your profile and ask a question
01-30-2025 09:38 PM
Hiya, can anyone advise on what I’m doing wrongly. My printer Keeps flashing an envelope light on the monitor screen, the paper symbol also flashing an orange light, and the information light is turned on. Thanks
02-02-2025 04:00 PM
Hi @Ayodeji2,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I understand you're experiencing an issue with your printer that has blinking lights.
I apologize for any inconvenience this may have caused, I'm here to help you today.
To understand the issue and help you, please share the details listed below:
- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).
- May I know which application are you using to print?
- When was the last time your printer was connected to the network or working fine?
- Were there any changes made to your printer recently?
- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day. <br />Irfan_06 – Moderator.
HP Support
Irfan_06-Moderator
I am an HP Employee