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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Flashing lights

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1 REPLY 1
07-16-2024 07:29 AM
Hi @Me1013,
Welcome to the HP Support Community.
I'd be happy to help you!
An E5 or E6 error occurs when the scanner or printer is in an error state. Reset the printer.
- With the printer on, disconnect the power cord from the printer.
- Unplug the power cord from the power source.
- Wait 60 seconds.
- Reconnect the power cord to the printer, and then plug the power cord directly into a wall outlet.
You may also refer to this document for further assistance.
If this does not help, you may have to contact phone support for service/replacement options.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-
HP Community Moderator
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