Flashing orange light

[Danes500]

Hi im trying to set printer up but it has flashing orange light at corner. I lifted cartridge door all fine. But light wont go. Now its also flashing red x green aroow down and saying 9E How can i resolve this? 

[Betty0610]

@Danes500

Welcome to the HP Support Community.

An E9 error occurs when a problem occurs during a printer firmware update.

1. Set up the wireless setup again.

   For more information, go to Wireless Printer Setup.

2. Touch the Information button .

   If the information page prints, the printer is back to normal state.

   If the printer fails to print the Information page, it is still in recovery mode and needs to download the firmware again.

   NOTE: 

   During recovery mode, the printer automatically downloads firmware from the cloud. Leave the printer about 2 hours, depending on your network speed, to complete firmware download and update.

   Let me know if this helps.

   If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

   Thanks!

   Have a great day!