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Forgot EWS password and wanted to factory reset the printer 3630
12-02-2020 04:14 AM

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I am not sure when i did setup the EWS password with wifi direct through 192.168.223.1.
website keep returning me asking user name and password i provided default admin and password as per customer care.
but this didn't worked also did network reset also dis not worked.
Unfortunately i ran out of the warranty and hp service center will not help me.
please help me to factory restore the hp printer 3630
without EWS interface so that i can start the fresh setup.
12-10-2020 02:44 AM

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@Souvikroyc, Welcome to the HP Support Community!
I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
12-17-2020 10:07 AM

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Where do i see your instructions?
i see only one thread with this query
12-17-2020 10:19 AM

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You will have to check your inbox for the reset instructions.
I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.
Keep me posted.
KUMAR0307
I am an HP Employee

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