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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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New member
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Message 1 of 4
82
Flag Post

Forgot EWS password and wanted to factory reset the printer 3630

HP Recommended
Hp printer 3630
Microsoft Windows 10 (64-bit)

I am not sure when i did setup the EWS password with wifi direct through 192.168.223.1.

website keep returning me asking user name and password i provided default admin and password as per customer care.

but this didn't worked also did network reset also dis not worked.

Unfortunately i ran out of the warranty and hp service center will not help me.

please help me to factory restore the hp printer 3630

without EWS interface so that i can start the fresh setup.

 

3 REPLIES 3
HP Support Agent
HP Support Agent
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Message 2 of 4
Flag Post
HP Recommended

@Souvikroyc, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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New member
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Message 3 of 4
Flag Post
HP Recommended

Where do i see your instructions? 
i see only one thread with this query

 

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HP Support Agent
HP Support Agent
16,847 16,846 1,128 1,339
Message 4 of 4
Flag Post
HP Recommended

@Souvikroyc

 

You will have to check your inbox for the reset instructions.

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Keep me posted.

KUMAR0307
I am an HP Employee

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0 Kudos
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