Forgot admin password for Deksjet GT 5820

[gullere]

I just bought a GT 5820 printer and I forgot what's my admin password. 

COuld you please send me the instruction on how to recover or reset my printer to factory default? Thank you.

[A4Apollo · Accepted solution]

Hey there! @gullere, Thanks for stopping by the HP Support Forums! 

I understand you have forgotten the printer admin password and you would like to know how to reset your printer.

Don't worry I'll to help you out.

Did you make any changes to your printer?

As you mentioned you have forgotten the printer admin password and you would like to know how to reset your printer.

Try to perform a hard reset on your printer and check if it helps.

 Reset the printer.
1. Turn off the printer.
2. Unplug the power cord.
3. Wait a minute, and then plug the power cord back in.
4. Turn on the printer.

If the issue still persists after trying out the steps. Try performing a semi-full reset on your printer and check if it helps.

since the steps to perform a semi-full reset is confidential. I will send you the steps in a private message.

Please watch your inbox for more information.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this helps! 
Have a pleasant day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[gullere]

Thanks MrRobot. The solution  works like a charm.

Im not only a fan of the TV series but Im a fan of yours now.

I swear it by the old gods and the new (another TV series).

[gullere]

Thanks MrRobot. The solution  works like a charm.

Im not only a fan of the TV series but Im a fan of yours now.

I swear it by the old gods and the new (another TV series).

[Riddle_Decipher]

@gullere

It looks like you were interacting with @A4Apollo, but he is out probably shooting for Season 4 😛

I'm the Riddle_Decipher & I'm here to congratulate on his behalf 😉 the lannisters send their regards 😉

I'm glad we could contribute towards identifying and leading you towards the solution for this concern.

Thanks for taking the time to let the community know that you accept his suggestions as the solution.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 

[gullere]

@Riddle_Decipher @MrRobot

In the Printer status report, it says Admin Password: Not set

For the love of the seven kingdoms, I can't access the EWS page using the default username and password.

[A4Apollo]

@gullere, Thanks for your quick response and time.

I appriciate your efforts for writing back to us.

As you mentioned you have issues accessing EWS page using the default username and password.

Try the steps recommended below.

Open a web browser and type the printer IP address in the address field exactly as it appears on the Configuration Page, and then press Enter.
Click the Security tab, and under General Security, set the local administrator password.
Keep the username default as admin.
Type the New Password and Verify Password.
Navigate to the bottom of the page and click Apply.
Use these credentials the next time you Log In to the EWS.

Let me know if this helps!

Take Care! 🙂

[gullere]

@MrRobot

I have successfully changed the admin password and everything works fine now. Thanks a million.

BTW, here's my EWS interface.

[A4Apollo]

Hi @gullere! You're welcome and thanks for your prompt response.

I am happy to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,

Have a great day! 🙂

[MSabbir]

Forget admin usermane and password. what to do and how to reset the password...