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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Forgot my deskjet 3630 printer password

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01-20-2016 08:58 AM
Can anyone help me? I forgot my password for my printer. I dont how will i use it without the password. I want to reset the password but i have no idea how will i use it. 😞 please help me
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Accepted Solutions
01-20-2016 10:24 AM
Yes your printer has a Wireless Direct password. You must print out your Network Config sheet to see it.
To print the wireless network test report and network configuration page
Press the Wireless button and the Information button at the same time.
● The wireless network test report shows the diagnostics results for the status of the wireless network,
wireless signal strength, detected networks, and more.
● The network configuration page shows the network status, hostname, network name, and more.
01-20-2016 09:28 AM
Hi stargazing3,
I'm pretty sure there is no password for the printer.
Did you mean the password for eprint?
I think if you go tot the eprint website the password can be reset.
Please go to the eprint centre - Click this link:
https://h30495.www3.hp.com/help/about
I hope that this helps.
If my answer was helpful please click the Thumbs Up.
If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
01-20-2016 10:24 AM
Yes your printer has a Wireless Direct password. You must print out your Network Config sheet to see it.
To print the wireless network test report and network configuration page
Press the Wireless button and the Information button at the same time.
● The wireless network test report shows the diagnostics results for the status of the wireless network,
wireless signal strength, detected networks, and more.
● The network configuration page shows the network status, hostname, network name, and more.
08-06-2016 12:34 PM
Hi starGazzing ,
Were you asking your HP DIRECT password or other user name or password
?
my printer is using an IP address as every device does ,
when i go to my browser and put printer IP address then Main menu opened of HP printer settings.
except INK level and and IP adresses all features got a lock mark and if i click then a dialog box open and ask me Adminsterator user name and password !
i tried my computer user name password and others user names and password but non worked !
i dont know how to enter in those setting and features to costomaise my auto shut down timer or other features !
i have uploaded pictures as well to you can see !
If you know please help me !
Many thanks once again and best regards
05-27-2019 07:04 PM
@stargazing3 wrote:Can anyone help me? I forgot my password for my printer. I dont how will i use it without the password. I want to reset the password but i have no idea how will i use it. 😞 please help me