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- Printing Errors or Lights & Stuck Print Jobs
- Forgot the Printer Password: How to reset the password: Can'...

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06-06-2020 11:10 AM - edited 06-26-2020 05:32 AM
My printer is not connecting with WIFI after router change. When i am trying to configure the WIFI setup with HP Smart app/USB/Wireless, it's asking me to enter the custom password but unfortunately I forgot the password and could not find the option to reset it. Please help me how to reset the printer password. Thank You!.
Arjun
06-10-2020 03:51 PM
@arju33 Here's everything you need to know about how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings.
NOTE:When troubleshooting a connection to your wireless network, make sure you are connecting your printer to the router and not a wireless extender.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SELECT THE OPTION AS PER YOUR PRINTER SPECIFICATIONS
(By the end of this article all the issues should be resolved)
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Riddle_Decipher
I am an HP Employee
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06-26-2020 05:25 AM - edited 06-26-2020 05:58 AM
Hi, Thanks for the response!. I have tried all mentioned options but no Luck. My problem is when I am trying to configure the WIFI setup with HP Smart app/USB/Wireless, it's asking me to enter the custom password but unfortunately I forgot the password and could not find the option to reset it. Please help how to reset the Printer Password. Thank you in advance!.
Arjun
06-26-2020 11:22 AM
@arju33, that's unfortunate. Please reach out to the HP Support in your region regarding the service options for your printer.
Keep me posted for any other assistance.
KUMAR0307
I am an HP Employee