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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Forgotten password HP Envy 7640

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02-10-2017 06:28 AM
I'm trying to connect my HP Touchsmart 520 PC to the HP Envy 7640 printer. It asks for the printer password and I can't find it. I have the printer connected to Mac laptops which we did when we first got the printer. I am now trying to connect the printer to the desktop computer which we just unpacked and hooked up. Any ideas on how to retrieve the printer password?
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Accepted Solutions
02-10-2017 07:13 AM
Hi,
Thanks for using the HP Forums.
Seems you're referring to the WIfi DIrect password of the printer. This video will show you how to get it and use:
However, we'd recommend that you download and install the FULL feature software:
Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
02-10-2017 07:13 AM
Hi,
Thanks for using the HP Forums.
Seems you're referring to the WIfi DIrect password of the printer. This video will show you how to get it and use:
However, we'd recommend that you download and install the FULL feature software:
Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"