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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Envy 7640

I'm trying to connect my HP Touchsmart 520 PC to the HP Envy 7640 printer.  It asks for the printer password and I can't find it.  I have the printer connected to Mac laptops which we did when we first got the printer.  I am now trying to connect the printer to the desktop computer which we just unpacked and hooked up.  Any ideas on how to retrieve the printer password?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Seems you're referring to the WIfi DIrect password of the printer.  This video will show you how to get it and use:

 

Using Wifi Direct to print

 

However, we'd recommend that you download and install the FULL feature software:


Can you download and install the FULL feature printer software from HP for your operating system:

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Seems you're referring to the WIfi DIrect password of the printer.  This video will show you how to get it and use:

 

Using Wifi Direct to print

 

However, we'd recommend that you download and install the FULL feature software:


Can you download and install the FULL feature printer software from HP for your operating system:

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.