My printer suddenly showed to me error 0XB864A946.
I search the web for a solution but nothing found. Also i didn't do anything to the printer. It was working just fine. The error occur suddenly, i didnt change ink, or paper, just happen to print something and ....Error... Also the printer shows this error after restart or close and open. I can't proceed to do anything cause when i open the printer the error shows up after 10 seconds.
I find the solution. It was a network related issue. Although i don't understand why the printer went to a loop of restarts and errors and didnt just didnt connect but ok. The error occur when the IP of the printer has conflict in the network. So in those 10 -15 seconds that i had before the printer go crazy again and restart i went to the settings and disable the Wi-Fi. Then i start the wizard again and reconnect to the wifi.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".