• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎05-26-2023 05:02 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M182nw
Operating System: Microsoft Windows 10 (64-bit)

Ever since having a power surge my printer won't turn on. I've replaced the fuse and the large capacitor, which was visibly damaged, on the motherboard but the fuse keeps blowing each time the printer is plugged in, not even turned on. Apparently this motherboard is not a replaceable part. All other components on the motherboard LOOK ok but of course no way to know for sure without testing and I have no way to test them,

 

Does anyone know of a 3rd party provider of this motherboard or have any ideas on what the problem might be?

Category:
2 REPLIES 2

‎05-26-2023 09:47 PM

HP Recommended

Have you checked the power supply? Your source for parts is probably limited to finding someone parting out a machine that failed for a different reason. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎05-29-2023 05:26 PM

HP Recommended

Agreed. I was just hoping for something else easier. Thanks for the reply.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.