GT 5821 Printer

[N211]

HI !!

I'm using HP Gt 5821 Printer. My Colours are not printing on thr paper. Only Black colour is been printed properly whereas Yellow Colur is visible as Pink & similar with the other colours

[Kumar0307]

@N211

Welcome to the HP Support Community!

This Seems to be a print quality issue, cleaning the ink cartridges may help, let us try the below steps: 

Step 1: Refill any low or empty ink tanks

Low ink levels can impact print quality.

Visually check the printer ink levels using the ink tank window.

1. Maximum fill line

2. Minimum fill line

Step 2: Print a Print Quality Diagnostic page

1. Press and hold the Start Copy Color button  on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.

   

2. Review the Cyan, Magenta, Yellow, and Black boxes, checking for missing colors, fading, and white lines.

   • If the color blocks do not show white lines, and are not faded or missing, the printer is working correctly. Check for image resolution problems, application errors, or other issues that might affect the printout.

   • If any of the color blocks show white lines, are faded, or are missing completely, continue to the next step.

Step 3: Run the printhead cleaning utility using the HP Software

follow step 8 from this document

Also, verify Step 4 from the same document

Step 4: Try to make a standalone color copy and check the quality, if it works fine, try next step

Step 5: Check the print settings

Follow step 6 from this document

Let me know how this goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!