Gaps on paper after printing

[FedM]

During printing a document consisting of 10 pages this problem occured (pic attached)

After that I tried cleaning, rebooting, calibrating, everything and nothing works. I even changed cartridge 

Anybody knows what to do?

[senan6806]

@FedM

A warm welcome to HP Forums!This is a great place to get support, find answers and tips to your technical queries.

Power resetting the printer, performing an automated and manual cleaning may resolve the issue. Let's try these steps:

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove all of your ink cartridges from the printer and close the door

3) Remove the power cord from the back of the printer (Do no press the power button)

4) Clean the ink cartridges, refer to solution 4 from this document.

5) Plug the power cord back into the printer

6) Wait for the printer to turn on completely, then install the ink cartridges.

7) On the printer control panel, swipe left on the display, and then touch Setup .

😎 Touch Tools.

9) Swipe up on the display, and then touch Clean Page Smears.

10) On the printer control panel, swipe left on the display, and then touch Setup .

11) Touch Tools, and then touch Clean Cartridges.  Touch Yes when prompted to perform the next level of cleaning.

12) On the printer control panel, swipe left on the display, and then touch Setup .

13) Touch Tools.

14) Swipe up on the display, and then touch Align Printer.

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

[FedM]

Thank you

It fixes by itself, I dont know how lol

The only thing I noticed it was rebooting in the night, and after that all is good in the morning

[senan6806]

@FedM

You are welcome 🙂

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Have a great day!

[FedM]

Hello

The same gaps 

And nothing from what you have suggested helped. I tried all

What should I do?

[tikigirl]

I'm having the same issue.  Any help here ?  This just started.  

[Kumar0307]

@FedM, Welcome to the HP Support Community!

Which application are you trying to print from?

Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

For now, let us try these steps to resolve this issue:

Update the printer firmware

Click here to download and install the latest firmware from your MAC.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on MAC

Click here to know how.

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Keep me posted.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[FedM]

The issue had gone on the next day. I just tried to print the same doc on the next morning and it came good. BTW this is the second time it happens. Last time I tried all the things you are talking about but had no luck, but it started working good the next day.

As for your resolution..

Im printing via apple iPhone app and MacBook MacOS Mojave (MS Word) both

Ive also tried pdfs and docs, and tried copying existing document, the same bug 

The printer have the latest firmware

iPhone has the latest OS so does MacBook

Ive tried making a copy and there is still an issue

[tikigirl]

Hello I am having same issue.  Running Windows 10.  Printing from Word document.  

[Kumar0307]

@tikigirl, Welcome to the HP Support Community!

What model printer are you using?

Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

Also, try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Keep me posted for further assistance.