Getting an error message 0x6101bed

[JohnEspo58]

Getting an error message 0x6101bed

[Gaya1239]

Hi @JohnEspo58,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting the error message "0x6101bed" on an HP Officejet 6600 e-All-in-One Printer usually indicates a printhead or ink system failure. Here are some troubleshooting steps you can try to resolve the issue:

Restart the Printer:

• Turn off the printer and unplug the power cord.
• Wait for about 60 seconds.
• Plug the power cord back in and turn on the printer.

Check the Printhead and Cartridges:

• Open the printer cover and wait for the printhead to move to the center.
• Remove the ink cartridges.
• Lift the latch handle on the printhead assembly and remove the printhead.
• Gently clean the printhead contacts with a lint-free cloth lightly moistened with distilled water.
• Clean the contacts inside the printer where the printhead makes contact.
• Reinsert the printhead and ensure it is properly seated.
• Reinstall the ink cartridges.

Check for Paper Jams: 

• Remove any paper jams or obstructions inside the printer.
• Ensure there are no bits of paper or foreign objects stuck inside the printer.

Update Printer Firmware: Update the firmware on an HP printer

• Make sure the printer's firmware is up to date. You can check for firmware updates on the HP website or use the HP Smart app to update the firmware.

Reset the Printer:

• Sometimes a hard reset can resolve the error. To do this:
  • With the printer on, disconnect the power cord from the printer.
  • Unplug the power cord from the wall outlet.
  • Wait for at least 60 seconds.
  • Plug the power cord back into the wall outlet and reconnect it to the printer.
  • Turn the printer back on.

Refer to this document:  HP Officejet 6600 e-All-in-One Printer - H711a/H711g User mnaual

I hope this helps. 

Take care and have a good day.

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