Getting an error message when trying to set up printer

[Michelle318]

Getting an error message while setting up my HP printer

[zoey7886]

@Michelle318, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Printer Setup Error Messages!

We're thrilled to have the opportunity to assist you and provide a solution. 

If you encounter an error message while setting up your HP printer, there are certain steps you can follow to troubleshoot and possibly resolve the issue:

Check Printer Connection:

• Ensure that the printer is properly connected to your computer or network. If using a direct connection, verify that the cables are securely plugged in.

Verify Printer Selection:

• Make sure you have selected the correct printer in your software settings. This is often a common oversight that can lead to error messages.

Correct Printer Driver:

• Ensure that you are using the correct driver for your printer model. Refer to the documentation supplied with the driver you are using to manage output from your software application to the printer.

Intermediate Device Troubleshooting:

• If your printer is connected through intermediate devices like switch boxes or cable adapters, try connecting it directly to your computer.

Graphic Language Setting:

• Confirm that the printer's graphic language setting is correct. Refer to your printer's user guide for instructions on changing the graphics language if necessary.

File Size and Memory:

• Large file sizes can sometimes cause issues due to memory usage in the printer. If the printer's front panel displays "Out of memory," consider reducing the file size or adding more memory to your printer. 

Hope this helps!

Take care, and have an amazing day! 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,