Getting double image when printing

[PaperSurfaces]

i'm getting a double image print. both in color and black

I have  been printing fine for the pass 4 years with this printer. Only recently has it started acting up. its been 3 weeks  of buying new ink cartridges, re-alignments, remaking images, cleaning the insides, and reinstalling software. I dont know what else to do. Any help would be appreciated.

installed driver :OJ_AIO_4500_G510g-m_Full_Win_WW_140_408-5

[sandytechy20]

@PaperSurfaces

Welcome to HP support community.

Did you make a copy and check if that prints fine?

Meanwhile:

Manually clean the area around the ink nozzles

1. Gather the following materials:

   • Dry foam-rubber swabs, lint-free cloth, or any soft material that does not come apart or leave fibers (coffee filters work well)

   • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges)

        CAUTION: 

     Do not use platen cleaners or alcohol to clean the area. These can damage the ink cartridge or the printer.

2. Make sure the printer is on.

3. Open the scanner lid.

4. Open the ink cartridge access door.

   The carriage moves to the ink cartridge access area.

   Figure : Open the ink cartridge access door

   

5. Wait until the carriage is idle and silent before continuing.

6. Push down on the top of the ink cartridge to release it, and then pull it toward you to remove it from its slot.

   Figure : Remove the ink cartridge

   

7. Hold the ink cartridge by its sides.

   Figure : Hold the ink cartridge by its sides

   

8. Inspect the ink cartridge contacts for ink and debris buildup.

      CAUTION: 

   Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

   Figure : Do not touch the contacts or nozzles

   

9. Lightly moisten a clean, foam-rubber swab with distilled water, and then squeeze any excess water from it.

10. Clean the face and edges around the ink nozzle with the swab.

       CAUTION: 

    Do not clean the ink nozzle plate.

    Figure : Clean the area around the ink nozzle

11. 1. 

       Nozzle plate - Do not clean

    2. Area surrounding ink nozzle - Do clean

    3. Ink cartridge contacts - Do not clean

12. Either let the ink cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.

13. Slide the ink cartridge forward into the empty slot, and then gently push on the upper part of the ink cartridge until it clicks into place.

    Figure : Install the ink cartridge

    

14. Repeat these steps to clean the area surrounding the ink nozzle on the other ink cartridge.

15. Close the ink cartridge access door.

16. Close the scanner lid.

17. Try printing again.

You can refer this HP document for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.