Getting error code E0.

[LUKATLYL]

My printer was unplugged and now E0 shows up and the Printer Information Page says it's not enrolled in Instant Ink. but Hp Smart app says it is. 

How do i get rid of the error?

[Anand_Andy]

Hi @LUKATLYL,

Welcome to the HP Support Community

I understand you are getting an error message "E0" on your HP ENVY Pro 6455 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better:

• Are you using genuine HP ink cartridges?
• Do you have instant ink cartridges handly with you?

An E0 error indicates an unusable cartridge.

This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

Make sure the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

Kindly perform the steps mentioned in this document - Ink cartridge error

Update the printer firmware:

• Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.

Hope this helps! Keep me posted. 

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