Getting latest software and drivers for Officejet pro 8600

[ricardma2]

Every time I install HP ink, I get the thank you and link to their rewards page.  When I get there I get this: The HP Print Rewards program is coming to an end. Watch for the HP Rewards program launch in the near future!  We have detected you do not have the latest version of HP Software. Please upgrade your HP printing Software. Upgrading your software will remove HP Print Rewards messaging and allow you to have the latest HP printing drivers.  

So I click the link to update software. takes me to this "critical update".  And I've installed it multiple times.  Yet nothing changes.  No new looking software and that same message when installing new ink. I've also installed all drivers on that page!   

HP Officejet Pro 8600 Plus/Premium e-All-in-One Printer series - N911a-n Full Feature Software and Driver

28.0.1316 134.2 MB Aug 10, 2018

[sandytechy20]

@ricardma2

Welcome to HP support community.

Did you uninstall the printer driver from root level before installing the new driver?

If not, follow these steps:-

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again

Download and install printer full feature driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.