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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ghosting printer HP M477fdw

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03-19-2021 03:04 AM
Hi,
Our printer, Color LaserJet Pro MFP M477fdw, has ghosting issue. See the image. The distance from start tot stat is about 5,6 cm.
What can i do to fix this problem?
Thomas
03-19-2021 07:01 AM
57 mm is circumference of the fuser rollers, yours is damaged that is the repetitive marks.
You will need to replace complete fuser ( expensive, but easier) or fuser roller only ( cheaper but way more complicated)
03-19-2021 12:21 PM - edited 03-19-2021 12:22 PM
https://www.youtube.com/watch?v=snEyDlUtths
The price of the new fuser is around 300EUR, refurbished 150 EUR. You need to get duplex fuser for your printer model.