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‎03-19-2021 03:04 AM

HP Recommended
Product: Color LaserJet Pro MFP M477fdw
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Our printer, Color LaserJet Pro MFP M477fdw, has ghosting issue. See the image. The distance from start tot stat is about 5,6 cm.

 

What can i do to fix this problem?

 

Thomasimage0.jpeg

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1 person had the same question
3 REPLIES 3

‎03-19-2021 07:01 AM

HP Recommended

57 mm is circumference of the fuser rollers, yours is damaged that is the repetitive marks.

You will need to replace complete fuser ( expensive, but easier)  or fuser roller only ( cheaper but way more complicated)




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‎03-19-2021 07:31 AM

HP Recommended

Hi,

 

Thanks for the reply!

 

How easy is it? Does it take just a few minutes, or hours? And what are the costs for those parts?

 

Thanks!

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‎03-19-2021 12:21 PM - edited ‎03-19-2021 12:22 PM

HP Recommended

https://www.youtube.com/watch?v=snEyDlUtths 

 

The price of the new fuser is around 300EUR, refurbished 150 EUR. You need to get duplex fuser for your printer model.




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