Got new 4158e and cannot add to HP Smart app or to computer. All lights just keep flashing.

[MDMBlock]

cANNOT EVEN GET THE PRINTER SET UP. Don't want to return but nothing online points me to a resolution.

[Dragon-Fur]

@MDMBlock 

Welcome to the HP Community --

Not sure - The Troubleshooting document explains several types of errors --

I don't see one for every single light flashing.

 HP DeskJet 2700, DeskJet 4100, DeskJet 4800 printers - Blinking lights and error codes

Check through the document anyway - if what you are seeing matches any of what you find, use that as a starting place.

One of the starting points might be

While printer is still switched ON > unplug the printer for at least a minute,

Next,

Plug printer into a standard wall outlet (not a surge protector as these can inhibit needed power at startup).

If the printer does not start on its own, press the power button to start.

Wait for complete boot or perhaps further instructions on the panel.

and...

Read the user manual -- at least the parts about the control panel and connecting the printer -

User Guide

and

HP DeskJet 2700, 2700e, 4100, 4100e printers – Wireless printer setup

and, possibly

Wireless Troubleshooting

 Troubleshoot a Wi-Fi connection to an HP printer 

What else?

New printer is in-Warranty.

Standard Warranty generally includes a brief "setup coverage" period.

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

Start here:

 HP Support virtual repair center

Printers

 Contact HP Support – Printer Support

HP Support  HP World-Wide Support

Select your region and follow the prompts

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

References / Resources

Printer setup guide for: HP DeskJet 4100e All-in-One series

 How to Reset wireless For HP DeskJet 4100 & 2700 Printer Series

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

and

 Technology Tips Deskjet 4158e

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP DeskJet 4158e All-in-One Printer  

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People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[MDMBlock]

Thanks for the suggestion. The issue is that as soon as I plug it in, all the lights start flashing and I cannot do any of the recommended steps (in any HP suggestion or user video I can find). 

[Dragon-Fur]

@MDMBlock 

Understood.

I don’t know.

Maybe unplug printer for at least one minute - plug into wall outlet > if the printer does not start, press the power to start > Wait for printer to completely boot.

No Joy?

It might be time to contact HP Support.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[MDMBlock]

Not contacting support. Just brought home from store. I will just return and try a different one.