Greeting Card settings

[tstp]

Hi All...

I can't seem to find out what setting I need on my Envy 7640 to print on

Avery textured half-fold greeting (3378) card stock paper.

I'm using window 10 with MS Office and MS Publisher.

My old epson had a setting for "thick paper" and I could print out my cards using the two sided function without any problems... I hope this HP printer can to the same thing.

thanks for the help

Tom

[Rainbow23 · Accepted solution]

Hi @tstp,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query. I'll be more than glad to help you.

I understand that you are facing issues with your HP ENVY 7640 e-All-in-One Printer wherein it does not print on Avery textured half-fold greeting (3378) card stock paper.

Let's go through a few steps that may help to fix this issue.

Always feed your paper with the side to be printed facing down or away from you.

You may also check the steps in the link: Print Driver Settings Guide (Windows)

If the issue still persists, please contact HP phone support from this link: www.hp.com/contacthp
You may select the country and type the product# of the unit and then follow the on-screen instructions to contact HP phone support.
 

You have a good day ahead.
 

[tstp]

thanks for the reply,

i just did a test print on a card I made, it printed fine. I guess the printer automatically found the right settings (thick).

[Rainbow23]

Hi @tstp,

You are welcome.

I am happy to know that the issue has resolved.

I also appreciate your time and patience.

Feel free to ask your queries in future as this forum has some of the best people in the world available and ready to help.

You have a good day ahead.