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HP Recommended
Laserjet M1005
Microsoft Windows 10 (64-bit)

I installed a new 12 A toner cartridge and the printer keeps pinting grey pages with visible double texts in background. The cleaning operation of the printer did not help.

1 REPLY 1
HP Recommended

If you still have the old cartridge put it in and see if the problem goes away.  If it does you have a defective cartridge,  it does happen and would be covered under HP supplies warranty assuming this is an actual HP cartridge and not third party. 

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