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Microsoft Windows 10 (32-bit)

Please help!!

 

I have a HP SMART TANK 580. i accidentally printed a document from a website and it had dozens or hundreds of unknown attachments. My printer is constantly trying to print the " print queue" from this web site. Every time i turn the printer back on it resumes printing dozens of useless pages of unwanted documents!

I pressed the X button so many times then resorted to unplug the printer power.

Its not good, i don't know how to " clear to print queue log"

 

Please help me thankyou! 🙏

1 REPLY 1
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https://answers.microsoft.com/en-us/windows/forum/all/how-to-clear-printer-queue-in-windows-10/7e5ac...

 

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