• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎08-19-2020 07:26 AM

HP Recommended
Product: HP DeskJet 2131 All-in-One Inkjet Colour Printer
Operating System: Microsoft Windows 10 (64-bit)

 HP Desk Jet 2131 All in One Ink Jet Color Printer not printing after changing the cartridge. 

 

I have used 803 Tri colour Tiga Warna  combo pack. After that i am not able to print however XEROX is working fine. Please help me . 

 

1 REPLY 1

‎08-22-2020 08:38 AM

HP Recommended

@DhruvaReddyN, Welcome to HP Support Community!

 

 To be able to assist you better, I would like to know the following:

  • How is the printer connected to the computer?
  • Is there any error message when you try to print?
  • Could you elaborate on the issue for further assistance?

Keep me posted.

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.