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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
2540 all in one
Microsoft Windows 10 (32-bit)

Hello, can anyone advise please.

 

Printer and inks just one year old.

Is it co-incidence that my inks are showing as empty on the exact anniversary of purchase?

Or is this HP profiteering, as Epson did from me for years.

Regards

T

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @trustissues,

 

Thanks for showing your interest in the HP Forums! I see that you are wondering why the cartridges are now showing empty after having the printer for one year. I can help you.

 

Are they still the original cartridges in the printer?

 

The ink levels and indicators are estimates: Checking Ink or Toner Levels.

 

I have provided the website for the cartridge page yields that are available for this model: Page Yield.

 

Let me know if those steps worked for you.  If they did, that’s awesome!  Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers! Good Luck!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

2 REPLIES 2
HP Recommended

Hi @trustissues,

 

Thanks for showing your interest in the HP Forums! I see that you are wondering why the cartridges are now showing empty after having the printer for one year. I can help you.

 

Are they still the original cartridges in the printer?

 

The ink levels and indicators are estimates: Checking Ink or Toner Levels.

 

I have provided the website for the cartridge page yields that are available for this model: Page Yield.

 

Let me know if those steps worked for you.  If they did, that’s awesome!  Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers! Good Luck!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
HP Recommended

Hello Gemini02.

Thanks for your reply.The fact is that I put new cartridges in almost immediately I purchased the printer and I am just suspicious of the co-incidence of the cartridges (Both) running out on the exact anniversary of my fitting them.

I cannot run the extra tests that you helpfully suggest, as I have already inserted the spare set I had by me.

I will however save your helpful hints until next replacement prompt.

( I use printer only occasionally).

 

Forgive my suspicious mind if the depletion indicator is not a pre-programmed catch penny by HP, but I have had years of being fleeced by  Epson, excuse me, spits, where was I?, oh yes, years of being fleeced by Epson sharp practices.

Regards

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