HP 2700 deskjet not printing

[NeilR_68]

Hi

My Deskjet 2700 has stopped printing. The HP cartridges are 3/4 full and I've run the diagnostics, align printhead and cleaning exercises as suggested in the Print Quality Tool Box in the Utilities part of the HP Support page.

The printer in trying to print but all I get are very faint parts of colour and no black at all. 

Any help much appreciated. 

Thanks

[A_Gayathri]

Hi @NeilR_68,

Welcome to the HP Support Community

I understand you are facing a print quality issue with your HP  printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Are you using genuine HP ink cartridges?
• Does the copy print out the same way? 
• What's the application you are trying to print from? 
• Have you tried printing from a different application or device? 

While you respond to that, let's print a Print Quality Diagnostic page -Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable to your printer -  Print Quality Issues

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!