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 I own a HP 310 ink tank printer .One morning ,I turned the power plug on and saw these two lights continuously glowing.

No buttons on the panel are responding,neither the printer is turning on ,not it is responding to any other buttons.Have tried removing all wires and again connecting ,but nothing works.

1 REPLY 1
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Hi @Writer0006,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I suggest that you follow the steps from this document to resolve this issue. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.