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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP 364 Set Up Cartridges Required

Create an account on the HP Community to personalize your profile and ask a question
02-21-2019 01:26 PM
Thank you for posting your query on HP Support Community,
I believe we can bypass the setup by performing a reset. I've send you a private message with instructions on how to reset the printer.
Please check your Private message icon on the upper right corner of your HP Forums profile
Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Thanks!
Jeet_Singh
I am an HP Employee
02-25-2019 03:39 PM
In this scenario, I would personally suggest you contact our HP support team for further assistance.
HP support can be reached on www.hp.com/contacthp
Select the product type.
Enter the serial number of your device or select let HP detect your product option.
Select the country from the drop-down.
You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Jeet_Singh
I am an HP Employee