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‎01-15-2023 05:55 PM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer

I just hooked up this printer and printed a couple things. Now the information light is on and there's an exclamation point showing on the screen to the left of the black ink cartridge indicator.  From what I've found in the troubleshooting inf information,  there is a problem but I can't figure out what it is and I can't find anything to tell me what it is.

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2 people had the same question
1 REPLY 1

‎01-30-2023 04:52 PM

HP Recommended

I have the same issue.  My printer was OK until I unplugged it and disconnected the wifi so I could move it.  I've had mine since Jan 2022.  Then all issues started when I plugged everything back in.  Couldn't connect to wifi, etc.  Now at least I can print, but the orange info button won't go off.  It took me about 2 daysn to get it running again.  I unplugged it like they said to do.  HP support is no help.  Now that I look at mine I see the exclamation point next to the ink indicator.  This light issue is a problem for a lot of people from what I am reading.

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