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HP Deskjet Ing Advantage 4535
Microsoft Windows 10 (64-bit)

Hi I just installed the printer features and drivers after a major windows update (last march. I only used the android app on my smartphone/tablet previously), and cannot get the colour printing options. It shows as if it only prints in blac/white.
I read previous/similar posts, but none of them were helpful.
Can someone help me to solve the problem?

Thank you!

1 REPLY 1
HP Recommended

Hi @MarceSupro

Welcome to the HP Support Community. I'd be happy to assist you.

 

I understand you do not have an option to print in color from your PC. Let us try these steps:

  1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
  2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
  3. Select 'Add a printer using a TCP/IP address'
  4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
  5. Type in the 'IP address in Hostname or IP address' box, click next
  6. Proceed to the next steps by following the on-screen instructions.
  7. Try printing in color.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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