HP-4620 Wireless Communication Disabled

[Mayur337]

The wireless communication is disabled in network options in settings. I tried hard reset as mentioned in other threads... But no luck. Ran the diagnostics and came across some error message about Wireless radio. I have also read that some users if forum were sent the solution of this problem by PM or 1-2-1 email. Can someone please email me the fix for this problem. 

Thanks and have a great day.

MP

[Riddle_Decipher · Accepted solution]

@Mayur337 Welcome to HP Community! It looks like the wireless radio service is turned off, to confirm I suggest printing a wireless test report using the below steps:

for wireless test report : On the printer screen go to Setup > Network > print reports > Wireless test report.

If the above doesn't print or work, I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: 

Click here to know how the private message function works. 

Stand by for updates!

And have a good day.

(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).