HP 4655 Cannot Detect My Router

[dpaulheskins]

My HP OfficeJet 4655 cannot detect the router I just installed. I had no problems with any of my other devices, but the 4655's Wireless Setup Wizard does not show the router name. My Laptop, sitting 1 foot from the printer, connects to the router with no problem.

Print Doctor did not help.

Suggestions, please?

[sabretooth04]

Replacing/reconnecting/changing your wireless router, try here.  

http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

* Reset your printer back to Network Defaults.  Then run the Wireless Setup Wizard to connect.  Both can be accessed from the front panel or computer.  If no front panel for configuration, you must use your Printer USB cable to connect.  You can also try the WPS method if your router/printer supports this only if the Wizard or Printer USB cable is not available.  Read your User Guide for info.

* Wireless printers only connect to the 2.4G band in your router.  The router must have the 2.4G SSID band enabled with a different name than your 5.0G SSID band in your router.

* Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’.  Try channel 1 first then the others one at a time.  
* Make sure printer and router are at least 5 feet apart.  

* Make sure IPv6 is disabled in the printer.

Make and model of modem and router?

However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity.   If this does not work, suggest you think about putting that gateway device in full bridge mode and install your own high quality router that YOU have full control over.

[dpaulheskins · Accepted solution]

This turned out to be a simple solution. For some reason, my router was set to European Channel settings and was running on Channel 12 and 13, which the (US) printer couldn't see. When I reset the router to US Channels, everything worked fine.

:S

[dpaulheskins]

Thank you  very much for the help. You suggestions on channel settings would have solved this.

I appreciate the help.